Marine Workshop
and Service Managers Program

The Marine Workshop and Service Managers program is offered by the Marina Industries Association of Australia (MIAA) in partnership with the International Marina Institute (IMI).

This program provides management training for individuals currently working in, or working toward, a leadership role in the field of marine service/repairs. It offers marine service centres and boatyards up-to-date service and repair related material.

The program was first offered by American Boat Builders and Repairers Association (ABBRA) and is based on IMI’s Intermediate and Advanced courses.

Expert instructors provide participants with pointers in such non-technical topics as human-resource development, financial controls, customer relations, project management, job estimating, warranty insurance work, marketing and sales, and more. The program is designed specifically for marine service and repair managers.

Through discussion, debate and the sharing of ideas and information, those who take this course broaden their knowledge and improve practices to return to their service centres with new perspectives and fresh approaches to management. And not to be under-rated is the establishment of a long-lasting network of contacts in the industry.

HIGHLIGHTS

• Customer relations
• Financial management
• Human resources development
• Time management
• Project management
• Legal issues, including product liability
• Codes and standards compliance
• Safety and health compliance
• Manufacturer and service warranties
• General administrative and organisational skills
• Marketing and sales
• Emergency response planning
• Facility management and maintenance

Admission Requirements:

Participants should be employed as marina service/repair managers or be in an equivalent leadership role. Other related experience and knowledge can also apply. Basic boat-handling skills and systems knowledge are preferred.

COURSE LENGTH

Lunch and introductions open this course on a Monday,
class sessions continue through until Thursday afternoon.

COURSE FEES

Fee includes: three days of training, all course texts and handouts, technical consulting with faculty at the course, three nights accommodation, breakfasts, group lunches, morning and afternoon teas and one dinner.

Course registration form (PDF, 93KB)

Terms and Conditions of Enrolment (PDF, 22KB)